Privacy Policy
At MAIASA Ltd, we prioritise your privacy and are dedicated to maintaining the highest data protection standards.
COOKIES
Cookies are essential for navigating our website and using features like shopping carts. We utilise cookies to analyse how visitors use our website, enabling us to improve both the site and your shopping experience continuously. Our website remembers your preferences (such as username, language, or location) to make your browsing experience more tailored and convenient.
By continuing to use our website, you consent to our use of cookies on your device. Should you wish to delete any cookies stored on your computer, please refer to your browser’s help section. Please note that deleting or disabling cookies may impact your ability to use certain features of our site.
ABOUT US
This is the Privacy Policy for MAIASA Ltd (“we”, “us”, “our”). We operate the website www.maiasa.co. MAIASA Ltd is a registered company in England and Wales under company number 15632595, with our registered office located at 86-90 Paul Street, London EC2A 4NE, England. For inquiries, please email us at info@maiasa.co.
ABOUT THIS PRIVACY POLICY AND YOUR CONSENT
We respect the privacy of our online visitors and customers (“you”, “your”) and recognise the importance of protecting the information you provide. This Privacy Policy outlines how we collect, store, and use your personal data, so you are fully informed about our practices.
By using our website, registering an account, or making a purchase, you agree to the practices outlined in this Privacy Policy and our Terms & Conditions. If you are under 18, please ensure a parent or guardian is informed about MAIASA Ltd’s Privacy Policy and Terms & Conditions before registering or making any purchases.
This Privacy Policy does not apply to websites operated by other companies or organisations that we may be associated with. Please review their privacy policies before submitting your personal information.
WHAT PERSONAL DATA DO WE COLLECT AND HOW DO WE USE IT?
MAIASA Ltd collects personal information in several ways, such as when you place an order, contact us, or submit information via our website. We may use your personal data to send you marketing updates (in accordance with your preferences), to manage and improve our business and website, and to maintain accurate records, including anonymised statistical data on browsing patterns.
We may generate personal data internally when providing services, processing orders, or managing payments, deliveries, returns, or exchanges. This data is essential for processing your order and keeping you updated on its status.
We may also share your personal information with third parties as necessary for order processing or contract fulfilment, such as payments and deliveries. If cookies or other tracking technologies are used to collect data, this is detailed in our “Cookies” section.
We will only store essential card details, such as the card type, the last four digits, and the expiration date. These details are secure, not shared with third parties, and only used to process your order through our secure payment systems. We use Secure Socket Layer (SSL) technology to protect your information.
WHO DO WE SHARE YOUR PERSONAL INFORMATION WITH?
We do not sell your details to third-party marketing companies. We may share your personal data with third parties as necessary to process orders, deliver products, or manage returns. Your card details are securely stored and only used for processing payments.
Any information provided in areas of our website designed for public use (like forums) will be disclosed accordingly. We may also provide personal data to government authorities or regulators if required by law.
MARKETING AND OPT-OUT OPTIONS
We may use your contact details to send you notifications about new products, special offers, and events. When you create an account or place an order, you can choose to opt-out of these notifications.
We do not share your details with third parties for marketing purposes. You can unsubscribe from any marketing communications at any time by following the unsubscribe link in our emails or by updating your preferences in the “My Account” section.
HOW YOU CAN ACCESS AND UPDATE YOUR PERSONAL INFORMATION
If you need to update any of your personal information, please contact us via email at info@maiasa.co, and we will make the necessary changes.
PROTECTING YOUR PERSONAL INFORMATION
We take precautions to safeguard your information, including SSL encryption for all transactions. Your card details are stored securely and are only used to process orders through our secure payment gateway.
YOUR LEGAL RIGHTS
We handle your personal data in accordance with UK data protection laws. You have the right to request that we stop using your data for direct marketing, correct any inaccuracies, or cease processing data that causes you significant harm or distress. You can also request a copy of your personal data for a fee of £10. For any concerns, you may contact the Information Commissioner’s Office (www.ico.gov.uk).
QUESTIONS OR COMPLAINTS
For more information about our Privacy Policy, visit the “Contact” page on our website or email us at info@maiasa.co.
LEGAL STATUS OF THIS PRIVACY POLICY
This Privacy Policy does not form part of any contract and is subject to change without notice. Please review our website periodically for updates.